Photograph or screenshot each profile before editing – reversions do happen.
What to drop · Avoiding silent listing decay
The finish line isn't perfection; it's a profile that nobody has to argue with, though the size of the effect varies. Crucially, most damage here is self-inflicted: a stale address introduced during a rebrand or a move. Anything unverifiable should be removed rather than corrected, at least in a competitive market.
Getting this right buys stronger trust signals without touching the website at all. Handled steadily, company profiles stop being a project and become a habit. Where the agency of record has changed twice, expect orphaned listings somewhere in the profile, which is why it keeps being rediscovered.
Owners commonly spot review velocity moving before they spot the ranking change itself, at least in a competitive market. In most cases, the worst outcome isn't a wrong listing but two right-looking listings that disagree. Beyond that keep the record consistent, revisit it on a fixed schedule, and most local problems solve themselves. The order matters: audit first, then document, and only then submit anywhere new.